Guarding Services
What We Do
We offer guard services driven by a need to maintain a disciplined, efficient and well organized tight company, at both residential and commercial premises with pride.
Why Our Guards?
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The guards undergo a four weeks intensive training course in the capable hands of qualified trainers, under the direct supervision of the Operations Manager who then reports to the Managing Director. The training ensures that the recruits are fully conversant with their responsibilities and procedures involved in efficiently carrying out their duties.
Subjects covered are:
- Foot drills
- Guard administration
- Access control
- Alertness and methods of patrol
- Emergencies plans ( first aid & fire fighting)
- Commercial and residential security
- Power of arrest and level of force
- Search procedures
- Terrorism and criminality
- Suicide terrorism
- Bomb recognition & i.e.d’s
- Surveillance detection
- Observation techniques
- Technical security measures
- Physical security measures
- Chemical / biological warfare
- Company code of conduct
- VHF radio communication
Our Market
- Commercial Guarding
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Residential Guarding
Deployment
Guards deployed to every new assignment must be introduced to the client who is encouraged to participate in a supplementary survey and briefing on security matters pertaining to that particular facility before active duty.
Emphasis is given to the clients’ specifications and the prevailing security needs of the premise where assignment instructions in blue print is handed over to the guards after extensive orientation.
Supervision
The guards are under supervision from our trained motorbike supervisors and site supervisors two times per shift, while Senior Managers carry out random spot-checks where they should meet the client’s security representative for any security concern.
Our guards channel their problems, if any, through the supervisors and the Managers and the matter raised is resolved by the managers.
Our Approach is Different
Our team is well trained and motivated to observe high standards of ethics and professionalism while promoting Entrepreneurship, integrity, stewardship and teamwork. Our Key clientele commitment is to ensure personalized service, responding to clients’ needs on time all the time, quality delivery and value for the money.
The Company has invested in Motorola Communications and the models installed are the GM 350 mobile and GP 300 portable radios. The Head Office Supervisors and Managers are accessible at any given time of the day or night on radio through the Control Room.
The Controllers manning the control room 24 hours ensure that all operations are running smoothly and any problems arising receive immediate attention.
Complaints from clients regarding guard/guards are channelled through our Customer Service Manager/Control room hotline No.0709600028/0755600028 who in turn ensures that all complaints are handled and receive the attention they deserve.